We are about ensuring first party claims are assessed and paid straight away. Third-party claims are looked at very closely and then resolved for the correct amount, if necessary investigated, as far as possible by us without referral to external providers.
ToPAz's claims staff are senior, experienced and refer externally to lawyers as a last resort.
We have a recovery focussed claims management, integrating recovery within the claims process.
We focus on risk management and proactive claim minimisation.