The individuals at ToPAz have many years’ experience in handling casualty Liability claims, Professional Indemnity, D&O, A&H, Property, Strata, and Financial Lines in Australia.
We have a close working relationship with a large Australian law firm and work with law firms in every State allowing us to select the right firm for the right claim based on experience and location.
We actively manage all claims to ensure the defence costs are minimalised and proportionate to the claim.
As ToPAz uses its own bespoke shared platform, with no delays in the decision-making process or tactical management of the notification.
ToPAz has local contacts and knowledge, coupled with an in depth understanding of the London market and the requirements of Lloyd’s and London market insurers.
Building progfessionals
We handle claims with a Delegated Claims Authority (DCA) from Lloyd's for Antares Syndicate for building professional such as certifiers and inspectors.
Legal industry
The joint head of claims handle professional indemnity claims for legal practitioners.
We have a DCA with Lloyds for a binder for Property and Personal Injury, Professional Indemnity and Accident and health and in are in the process of signing another DCA for commercial logging, boith of these binders involve multiple policy coverages.
We manage non-litigated and minor litigated claims focussing on early resolution. Where necessary and when underwriters request it, we engage lawyers to provide an estimate or an opinion on coverage or liability.
We mange
We handle indemnity disputes in AFCA (formerly FOS), making submissions and responses to Lloyd’s Australia. If coverage Counsel is required, we appoint in accordance with
In order to minimise expense, we do desktop factual investigations, collecting CCTV, relevant contracts, statements, photos and video. Although licensed to undertake investigations where on site visits are required and the cost of the claim mandates it, we seek instructions to appoint a loss adjusters or factual investigators.
We have a panel of builders, glass installers and assessors to manage property claims at all levels.
We fast track minor property claims under AUD$5,000.
We have expertise in claims involving the following issues:
Mike Roberts has extensive experience in the strata industry in terms of claims, coverage advice, policy wordings and recoveries, acting for four major strata coverholders in Australia.
We manage non-litigated, minor (under AUD$20k) and litigated claims matters in Fair Work Australia, the Federal Court and state Discrimination tribunals, national wide including
Our staff have handled matters involving claims
We have handled licencing matters in consumer tribunals VCAT, VCAT and QCAT.
We handle motor claims, and have specialist offerings for
Including heavy motor claims in the plant hire industry (CPE) including both wet and dry hire, waiver and contractual issues.
We handle clams involving contingency sums for fractures and specified events.
We manage claims involving ongoing weekly payments, medical examinations, arrange surveillance and assist with recoveries where the incident gives rise to liability in motor accident or workers compensation claims.